Customer Testimonials
Beyond outstanding experience. And I have dealt with a few dealerships in the past that were very unpleasant. We have been searching for a Cadillac Escalade for awhile now, and found one we fell in love with on their website. We filled out the contact information Monday Morning, Duy (Finance Director), and Ian (Client Advisor) went above and beyond to help us figure out which route we wanted to go. (leasing vs buying vs amount of money down, etc) . Duy even set up a conference call with one of the leasing companies they use, so I could ask more questions ...
Excellent customer service. Great environment. Great staff. Very nice selection of vehicles…all around a wonderful experience.
I'm Typing this review for my Uncle Tymel as he doesn't speak good english. My uncle definitely recommend working with them he was beyond satisfied with the service he received from David at Reserve auto Group with the purchase of the 2020 Velar!Phenomenal Job David Keep it up!!
Cris is the man! He is the person to go to if you live out of State! Will definitely purchase my next vehicle from him! Thanks again Cris! Happy New years all the way from Philly
After doing some research online I submitted a request to be contacted to find out more about the vehicle. That same night I received a text message from Cris at Reserve Auto group. We set up an appointment the next day. Once I arrived was greeted by the staff, my husband and I were offered a beverage while we wait. After meeting Cris and taking the Mercedes for a test drive. I liked the car but wanted to tour the warehouse. This place is huge and has an amazing inventory. My husband and I couldn’t believe my eyes. Long ...
I recently purchased a 2021 Land Rover, I was a little leary because I normally purchase vehicles from the dealership vehicle type itself. However; It was a great experience purchasing a vehicle from Reserve Auto Group. The Staff responded quickly to all my questions about the vehicle, etc. I found this place to be a small hidden treasure in the Colony, so if you want to avoid the hassle of larger dealerships, but yet experience, great service, get a great deal & product please visit Reserve. Ask for Ian who is very knowledgeable, professional and really cars about his customers, before and ...
Hands down one of the best experiences I have ever had with buying a vehicle. All the employees there are friendly, Christian Ruiz the sales guy I worked with was absolutely amazing. Always answered the phone when I called or returned my call pretty quickly when he was busy with other customers. I would definitely recommend this dealership to anyone being they have great customer relations and a wide variety of vehicles to choose from catering to everyone’s needs. like I said hands down one of the easiest and best car buying experience I have had to date. Thanks ...
It was a great experience purchasing a vehicle from Reserve Auto Group. The Staff responded quickly to all my questions about the vehicle. The financing went through quickly as they shopped for the best rate for me. Shipping the vehicle was arrange immediately after financing and was delivered on time from Texas to Phoenix , AZ as promised. Thank you, Ian Stout. The BMW M3 is an amazing machine.
2 parts to this review.First the buying process: Absolutely seamless, from the time I saw the listing online to the time I drove the car off the lot was less than 24 hours. Questions answered and information delivered quickly and clearly, and the overall service experience was top notch. Since we live less than 3 hours from the dealership, we drove up to the lot to test drive the vehicle we bought, and to put eyes on a lot of the others we saw on their website. And if you’ve seen the inventory on their website, you know it’s worth ...
Cristian handled my deal from start to finish in only a few hours. I didn’t even need to be at the dealership which was helpful because I was on vacation with my family at the time I was purchasing a vehicle from Reserve Auto Group. Highly recommend Cristian and this dealership, hopefully can do business with them again in the future.
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